Terms Of Use   

Filing

We inform you that according to the Law 2472/97 we keep in our file your personal commercial data, where you have access according to the law.

 

Protection of personal data

The personal data that you enter during your subscription as a member, is used exclusively by Musica.gr  for the execution of your orders. No one unrelated to our company has access to this data.

 Order cancellation policy

Any order can be changed or cancelled, up until the time of execution, either by telephone (2107526666) or email (info@musica.gr) quoting your order number and cancellation number and one of our employees will undertake to cancel your order. If your order is shipped, and you wish to cancel it, then you will be charged the transportation costs (delivery and return) and the products are returned back to the company. Returned products must be sealed and in perfect condition, as shipped. No returns are accepted for books, CDs and wind instruments.

 

Availability of products

Most of the products shown in our site are available for immediate delivery. As it concerns the products which are not available, you will be informed by the CUSTOMERS’ SUPPORT DEPT. about their possible delivery date. If the terms of execution of your order are not satisfactory, you have the right to cancel your order.

 Refund policy

If you wish to return your order and get a refund it should be made within ten days of the day you collected your order under the condition that the products have not been used and have the original packaging (sealed package). For a refund the following apply:

  • If the payment is made by credit card then the refund, after our command*, is credited back to your card within 3-5 working days, depending the bank issuing your card.
  • If the payment is made in cash in one of our stores, then the refund is made immediately* when returning back the products.
  • If the payment is made on delivery * refund is taking place within 10 working days.

*The refund is made after having products being checked by our company employees regarding their condition.

Remarks

Musica.gr is not responsible for any errors in the prices, characteristics or photographs and keeps the right to change the prices without any prior notice.
The transportation of the products is under the customer’s responsibility.

     
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